NEEL RAYA MD INC.
PRACTICE INFORMATION
Dr.
Raya is committed to the improved health of our patients by providing
appropriate, high quality, comprehensive family health care.
Dr. Neel Raya has been
practicing since 1995 and is board certified in internal medicine. He is
affiliated with the Fairfield Medical Center, Lancaster, OH.
What is unique about this practice?
·
This means you see Dr. Raya at each and every visit.
Prescription Refills
·
We make sure you have enough refills until next appointment. Please
check with the Pharmacy first about refills before calling the office. We will
refill prescriptions only at appointments. If appointment was missed we will
get you in as soon as we can, and refill the medicine at that visit, a regular
visit can be scheduled for other follow-up problems at that time.
·
Controlled Drugs can be refilled at appointments only, a urine
test may be required, state OARRS report may also be
reviewed to ensure there are no issues with medication abuse.
·
Whenever a medication prescribed by another physician needs to
be refilled at this practice an office visit will be required.
·
Whenever Dr.Raya is off there will be adequate
coverage.
·
There is always a doctor available for any patients being
admitted to the Fairfield medical center, Lancaster. All emergency calls are
attended by a qualified internist covering for him. Non emergencies are handled
by the office during regular business hours.
·
Dr.Raya calls the office daily
even when he is on vacation and takes care of any routine problems this way.
·
We have computerized charting, which means your most important
information, drug list, allergies are all available on
the computers 24 hours a day.
·
We are also sensitive to the security and privacy needs of the
patients and are HIPPA complaint.
·
Patients are responsible to keep
their appointments; we reserve the right to charge for missed appointments, we
may also terminate patients who miss two or more appointments in 1 year.
·
We have an automated calling system medvoice which will remind you
2-3 days before your appointment and also gives you the option of leaving us a
message.
·
We use perfectserve answering service; you can leave a message or
contact the Physician if it is an emergency using option#1.
·
Getting messages to Dr. Raya is easy. All messages are given to
Dr. Raya without any screening.
·
Dr.Raya personally reviews all
laboratory results. This data is then reviewed in the context of your personal
medical record. Recommendations are then made based upon the synthesis of these
databases.