NEEL RAYA MD INC.

1203 Rivervalley Blvd, Suite-A, Lancaster, OH 43130

Phone (740) 654-6596, FAX (740) 653-2791

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APPOINTMENTS

Thank you for choosing Dr. Raya for your health care needs. Dr. Raya is committed to the improved health of our patients by providing appropriate, high quality, comprehensive family health care.

We are accepting new patients. An appointment is usually available within 2 weeks on average and earlier if necessary.

 

When You Call...

         Make sure you give the following information

  Name

  Phone number

  Insurance information

  Reason for visit

         We will call and remind you the previous evening about your upcoming appointment using our computerized system.

 

New Patients

  Fill out the patient info forms - available in this website (click here to download), you will need to make payment (pl see new patient fees) to get an appointment.

  Arrive 15 minutes before scheduled appointment time.

  Bring your insurance card - if unavailable, please reschedule appointment.

  Bring ALL your medication bottles - a list is not enough.

 

CANCELLATION POLICY

         Appointments must be cancelled by calling at least 48 hours before visit.

         If you do have to cancel, please reschedule at the same time or as soon as possible after that.

         Same day cancellations are treated as "no-shows" and we reserve the right to bill for this. The NO-SHOW FEE is $30.

 

Medication Refill Policy

         Prescriptions are given after evaluation, review of patients health/labs at each visit.

         If any patient should run out of prescription, please do not wait until the last day, as we need 3 days to call in refills. We will call in refills as long as patient has been regular with their appointments.

         Anyone running out of prescriptions due to missed/rescheduled appointments may be charged a fee for calling in the prescription and that depends on the number of prescriptions.

         Appointments have to be made at that call and we may call up to a maximum of 15 days of medications.